Items not syncing to from iOS to Mac OS via 1PW for Families
When I make changes to passwords in 1PW for iOS. Those changes are no longer being synced to my Mac. Is there service issue?
I did check and I can see the updated password in 1Password.com in my browser.
iOS 14.3
1PW iOS 7.7.
1Password Version: 7.7
Extension Version: Not Provided
OS Version: 10.15.7
Sync Type: 1Password Families
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Workaround (temporary, we're told) is to switch vault(s) selected on the Mac then back again to "force" a sync.
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Thank you @ag_tommy for getting back to me.
I have run into three new regression bugs in the last month. What's going on @ 1Password?
I can't add photos in iOS, I'm not getting items synced on Mac OS and 1PW for Windows cannot let me upload files that are ~220 MB in size anymore...
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@wavesound, wondering the same thing myself...
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iOS:
If you are trying to add a linked file to an item in a vault different than the one you've set as the default vault for saving (1Password Settings > Vaults > All Vaults), it will fail because items cannot be saved/linked across vaults, as each is encrypted separately. This issue is still on our radar. I, too, have been affected by this. I am not a developer, so I cannot comment on the issue's needed technical resolution.Windows:
You might try asking in the Windows section. It's just that my area of specialty is with Mac/iOS, and I am afraid I do not know this particular issue. My apologies.0 -
The syncing issue is being worked on in our beta. The belief is that our notifier which watches for changes is being blocked at the system or network level. Switching vaults and then back again will reconnect the notifier and allow your items to sync.
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An outage would mean that the entire 1Password service would be unreachable to everybody, which was not the case here. With regards to your syncing issue, have you given the beta a try already?
Use 1Password beta releases
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Thank you for getting back to me.
I think the word fits esp. since this is attached to an online service subscription and an advertised feature (syncronization) is not working.
outage - “a failure or interruption in use or functioning” (M&W Dictionary)
I just downloaded 7.8 from 1Password, I will test and see if I can replicate the issue.
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I just downloaded 7.8 from 1Password, I will test and see if I can replicate the issue.
Sounds good :+1:
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:+1:
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