My Phone and Laptop Aren't Syncing

edited January 1 in Mac

My Phone and Laptop have different passwords for the same login. Clearly they're not syncing. How can I get them to sync?
1Password for Android Version 7.7.2
1Password 7 version 7.7 on mac Catalina v. 10.15.7


1Password Version: 7.7.2 & 7.7
Extension Version: Not Provided
OS Version: Android & mac 10.15.7
Sync Type: ?
Referrer: forum-search:syncing


  • ag_tommyag_tommy

    Team Member


    Most often, when this is mentioned, the two devices are using different sync methods. Are both devices using the same sync method?

  • Hey, thanks. How would I tell?

  • ag_tommyag_tommy

    Team Member
    edited January 14


    On the Laptop if you open 1Password in your sidebar do you see a Personal/Private vault or a Primary vault? On the phone open 1Password > Settings > Vaults. Do you see a Personal/Private vault or a Primary vault?

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