my iPhone vault has 108 saved PW, but IPad only has 22. How can I get them to sync? Thanks

My iPad only has 22 PW saved. And sadly some of those are different from what is on my iPhone. It has been a mess. How can I sync the 2 devices!? We are on a family plan if that matters.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Passwords not syncing from phone to iPad

Comments

  • edited January 5

    Hi … I have the same issue since yesterday (but no family plan ;) ). Before my PC and iPhone app synced, now passwords I changed on the PC are not up to date on the iPhone. Any idea why?

  • ag_tommyag_tommy

    Team Member
    edited January 5

    @Ren56

    Are both set to use your account or method for syncing? Often when I see this described one device is using one method to sync and one another.

  • ag_tommyag_tommy

    Team Member

    @SilkeJunker

    Are both using the same sync method?

  • I honestly do not know. My iPad usually has the same thing my iPhone has unless I delete it.

  • ag_tommyag_tommy

    Team Member
    edited January 5

    @Ren56

    Are you viewing All Vaults on both devices? Is one device looking at a specific vault? Try opening 1Password > Settings > Vaults on both devices. Are both set to "Always open to" All Vaults? Maybe one is one using a different vault? Do you see a Primary vault listed?

  • Hello Tommy and thanks for your idea!

    However - some hours later it was there … solved for now ;)

    Best, SILKE

  • ag_tommyag_tommy

    Team Member

    :+1::chuffed:

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