1password extension for windows chrome doesn't seem to be working

I installed the 1password extension for chrome on my windows desktop. When I log into a website with its Username and Password I don't get a message asking if I want to save the Username and Password to 1password. I'm not sure what I'm doing wrong.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:help

Comments

  • Dayton_agDayton_ag

    Team Member

    Hi @helnow27! Thanks so much for writing in - welcome to the 1Password Community!

    I'm really sorry you're running into trouble - let's get it sorted out for you. :smile:

    Have you had the opportunity to download the 1Password desktop app? The companion app extension depends on the desktop app in order to provide autofill and save passwords. You can download the 1Password desktop app here:

    Download 1Password for Windows

    We have a handy guide for getting the extension running, which I've linked below. Could you give some of the suggestions a try and let me know how you get along?

    If 1Password isn't saving or filling websites

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