when starting the windows standalone app i get an dialog box ;" 1passowrd for windows desktop stoppe

when i click on the 1 password link in the start menu a dialog says that is has stopped working...
i have a family account and a standalone version on my desktop.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows 10
Sync Type: dropbox
Referrer: forum-search:when starting the windows standalone app i get an dialog box ;" 1passowrd for windows desktop stoppe

Comments

  • excuse me for not adressing correctly.
    but i'm a bit annoyed that it is not working.

    kind regards

    Robbert jan

  • ag_anaag_ana

    Team Member

    Hi @rjz! Welcome to the forum!

    When did this start happening exactly? Also, could you post a screenshot of the error message that you are seeing? Thank you!

  • and a standalone version on my desktop

    Are you using the latest version 7.6.787 on your desktop?

  • GregGreg

    Team Member

    Hi @rjz,

    Could you please also tell us the version of Windows that you use now? Do you have all available updates installed?

    Thanks! :+1:

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