when starting the windows standalone app i get an dialog box ;" 1passowrd for windows desktop stoppe

rjz

when i click on the 1 password link in the start menu a dialog says that is has stopped working...
i have a family account and a standalone version on my desktop.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: windows 10
Sync Type: dropbox
Referrer: forum-search:when starting the windows standalone app i get an dialog box ;" 1passowrd for windows desktop stoppe

rjz

excuse me for not adressing correctly.
but i'm a bit annoyed that it is not working.

kind regards

Robbert jan

ag_ana

Hi @rjz! Welcome to the forum!

When did this start happening exactly? Also, could you post a screenshot of the error message that you are seeing? Thank you!

DenalB

and a standalone version on my desktop

Are you using the latest version 7.6.787 on your desktop?

Greg

Hi @rjz,

Could you please also tell us the version of Windows that you use now? Do you have all available updates installed?

Thanks! :+1: