1Password icon menu bar issue with Safari

edited January 11 in Mac Beta


The 1Password icon in the menu bar does nothing since updating to beta 4. This issue affects Safari only. If I try with Firefox, the mini window appears after a half second. I have tried quitting the app completely and restarting my Mac, but this has not fixed the issue.


1Password Version: 7.7 Beta 4
Extension Version: 7.7 Beta4
OS Version: 10.15.7
Sync Type: 1Password.com


  • ag_anaag_ana

    Team Member

    Hi @mikehermary!

    I would like to ask you to generate a diagnostics report from your Mac and email it to us to [email protected], so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Hello,

    It looks like a restart of my Mac resolved this issue. I will continue to monitor, and if it pops up again, I will send along the diagnostics report.


  • ag_anaag_ana

    Team Member

    Sounds good @mikehermary, thank you for the update!

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