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Running Safari and the iPassword icon in the Dock is working BUT

RTM
RTM
Community Member
edited April 2023 in 1Password 3 – 7 for Mac

the icon in the toolbar is not working The Safari Extension looks right in extensions. I've supposedly downloaded the latest V. 7 beta, although when I tried it a few moments ago it said that the download failed. Until recently I was using Brave as my default browser and, in fact, I think it still is my default. The 1P toolbar works fine in Brave and in Chrome but I just can't get it to work when in Safari, which I'm trying to use again for reasons other than 1P.

1Password Version: 7.7.1 Beta - 6
Extension Version: 7.7
OS Version: Mac OS 11.1
Sync Type: believe it's iCloud
Referrer: forum-search:Running Safari and the iPassword icon in the Dock is working but the icon in the toolbar is not work

Comments

  • ag_tommy
    ag_tommy

    @RTM

    Can you try completely quitting any running browsers and then do the same for 1Password?

    • Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click on the helper and select quit 1Password completely. Wait a few seconds and then open 1Password from the Dock or the Applications folder.

    Alternatively, a restart of your device may help.

  • RTM
    RTM
    Community Member

    Thanks for your good response, Tommy. I did try all that you suggested in your first paragraph and the toolbar icon, when in Safari, still didn't work. Although I had restarted my Mac yesterday in an attempt to resolve this--and it didn't help--I did give that another try. Because Brave is still my default browser that came up automatically. when I tried the icon up top it said to "install the Brave extension, which I was unable to do for some unknown reason. That's interesting because yesterday when in Brave, the 1P toolbar icon worked fine. Now, not! So then I switched out of Brave and into Safari and the icon now works there. While it's still puzzling overall, the fact that it works in Safari is all I need right now. I'll switch my default browser to Safari. If and when I want to go back to Brave, will worry about that then. Thanks again.

  • ag_tommy
    ag_tommy
    edited January 2021

    You're welcome. I'm sorry it did not help. But its great to hear you have it working with your new default browser. :chuffed:

  • RTM
    RTM
    Community Member

    Thanks, Tommy!

  • ag_tommy
    ag_tommy

    No problem! Glad to help out.

This discussion has been closed.