Updated to 6.8.9 and now it won't open.

Community Member
edited January 2021 in 1Password 3 – 6 for Mac

I updated to 1Password 6.8.9. It won't open with my password. However, version 7 has mysteriously appeared on my computer and it will open. It has all my passwords, but doesn't have my various folders. Can anyone explain? How do I get back to 6.8.9? Thx

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: Mac 10.15.7
Sync Type: icloud


  • ag_anaag_ana
    1Password Alumni

    Hi @jmillerc22! Welcome to the forum!

    We will be happy to help you with this. I noticed that you also sent us an email with the same question. So we don't duplicate the answers by replying to you in multiple places, I am going to close this forum discussion and someone will get back to your email as soon as possible.

    Thank you for your patience!

    ref: AAN-91592-143

This discussion has been closed.