Moving profiles from Private to a shared vault

I've added passwords to my private vault that I need to switch to a shared vault. Can you assist?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Good morning Team 1Password

Comments

  • ag_anaag_ana

    Team Member

    Hi @JustFletch! Welcome to the forum!

    Certainly, you can find the instructions here:

    Move and copy items

  • managed to sort this out myself, thank you

  • ag_anaag_ana

    Team Member

    Thank you for the update @JustFletch! That's great to hear. If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • I have the same issue.

    You say that the Webapp has Move/Copy - Duplicate - Print.

    All I see is ...

  • p.s. I can do it in the Windows App.

  • thanks for your replies, very helpful

  • ag_anaag_ana

    Team Member

    @NigelG:

    How many vaults do you have in this 1Password account?

  • There is something deeply wrong with this forum software. Every time I come back into the topic I can only post the same thing time and time again. And I don't see the post that you responded to.

  • I have two. One private and one shared.

  • ag_maxag_max

    Team Member

    @NigelG

    Just to confirm, when you're viewing your Private vault, is the option to Move/Copy items not available?

    If so, that would point to you not having the appropriate permissions assigned in the Shared vault, preventing you from importing items from other vaults.

    You can learn more about the various permissions in 1Password Teams and Business in the article below:

    Create, share, and manage vaults in your team

    Let us know if you're instead seeing something else.

  • "Just to confirm, when you're viewing your Private vault, is the option to Move/Copy items not available?"

    Correct.

    "If so, that would point to you not having the appropriate permissions assigned in the Shared vault, preventing you from importing items from other vaults."

    If that was the case, then I would not be able to do it in the native Windows app? But I can.

    It is just the web page that doesn't allow me to move.

    I am Owner and Administrator of everything.

  • ag_maxag_max

    Team Member

    @NigelG

    Thanks for confirming that. There may be something specific to your 1Password configuration that we’re missing here.

    To avoid discussing sensitive account details in this thread, can you send us an email to [email protected] from your account's registered email address so we can continue the conversation there?

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to continuing from there. :)

  • NigelGNigelG
    edited February 3

    Something is a little squirrely as the things I moved in the native app are now stuck there...and won't sync to the web.

    [#BJP-93736-762]

  • ag_maxag_max

    Team Member

    @NigelG

    Thanks for positing the ticket number. I'll reply to your email soon and we can continue the conversation there. 👍

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