Is it possible to reset a hint?

Hi, I would like to change my password, but I forgot a hint. Any suggestions? Thanks a lot!


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Referrer: forum-search:hint

Comments

  • ag_anaag_ana

    Team Member

    Hi @martinz! Welcome to the forum!

    Can you please clarify? Would you like to change your Master Password, or your password hint? If you could tell us what you are trying to do, we will be happy to see if we can help :)

  • I would like to change my Master Password but when I try to do so, I am asked to fill in the password hint. Unfortunately, I don't remember my password hint.

  • ag_anaag_ana

    Team Member

    @martinz:

    As far as I know, entering the hint is never required. The hint is just a reminder you set for yourself when you chose your Master Password, in case you forgot it. Are you able to post a screenshot of what you are seeing?


  • It's Czech, I'm sorry, but I can't switch it to English.

  • ag_anaag_ana

    Team Member

    @martinz:

    What happens if you enter a new hint in that window, to help you remember your new password?

  • edited February 15

    @martinz I don't think its asking for your old password hint. I think its asking you
    to set a new password hint.

    Do you want to set a new hint? If not, what happens if you just enter a single character in the field entitled "nápověda pro helso"?

  • ag_anaag_ana

    Team Member

    Indeed :+1:

  • Yes, you are right. Thanks a lot for your help!!!

  • ag_anaag_ana

    Team Member

    You are very welcome @martinz! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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