Can't add my 1P account on my iPad

Hi there,

I'm trying to add my 1Password account on my iPad (an old iPad 2 running iOS 9). I've tried manually adding the account details or scanning the QR code, but every time I get an error message ("Check your Email and Secret Key").

Could this be related to the older version of the app? If so, is there any way I can't sync my data to the iPad?


1Password Version: 6.9.1
Extension Version: Not Provided
OS Version: iOS 9.3.5
Sync Type: Not Provided


  • ag_tommyag_tommy

    Team Member


    1Password accounts require 1Password 7 or later, and 1Password 7 requires iOS 12.2 or later. I wish I had better news to share with you. The best recommendation I could make would be to upgrade the iPad if possible.

  • @ag_tommy Thanks, it's what I suspected (I was just confused because the option to add the account is still available on version 6).

  • ag_tommyag_tommy

    Team Member

    :frown: I'm sorry about that news.

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file