I have a licence and I cant sync to my other iphone, why?

it says I can use it on as many macs as needed.
Im using it on just 1 mac and 2 iphones, 1 ipad but I cant sync with one of the iphones

1Password Version: 4.4.3
Extension Version: Not Provided
OS Version: OS X 10.12.6
Sync Type: WLAN
Referrer: forum-search:cant sync to iphone


  • purchased lisc back in 2015 here is the order number: 10855681

  • sorry my version is 6.8.9

  • ag_anaag_ana

    Team Member

    Hi @thorpey!

    I cant sync with one of the iphones

    Can you please elaborate? What happens exactly when you try to sync with a second phone?

  • The wlan isn’t showing.
    Everything is on the same wifi, so I just can’t understand why it’s not there?

  • This iPhone now has another Apple ID but that shouldn’t matter?
    it’s my old phone and was synced a few weeks ago successfully.
    Got me beat?

  • Version 4 on this iPhone because it’s iphone7

  • Aahhh perfect!
    It was this bit alone......> "If you're using iOS 14 or later on your iPhone or iPad, open the Settings app and tap 1Password. Make sure Local Network is turned on."

    Thanks so much!

  • ag_anaag_ana

    Team Member

    You are welcome @thorpey! Thank you for the update :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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