Iphone and Ipad problems

g100721x

New to 1pass. setup on my mac everything is good. But trying to get it to work on my iphone 11 and ipad and can't get it to autofill passwords.
dont understand how to get the browers to do what is does on my mac. I must be doing something wrong???? Help

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1Password Version: Not Provided
Extension Version: Not Provided
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ag_ana

Hi @g100721x! Welcome to the forum!

Have you enabled the autofill feature on your iOS devices already?

Use 1Password to fill and save on your iPhone and iPad

g100721x

Yes I have.

ag_ana

@g100721x:

Do you see the Passwords entry above the iOS keyboard when you are on a login form? Or where are you getting stuck exactly in the filling process?

g100721x

When I am on either my Iphone or Ipad when using safari it does not give me an option to use a password. and when I enter one it does not save it because it I go back to the site it still asks for an password user name.

Ben

@g100721x

Could you please post a screenshot of what you see in the Settings app under Passwords > AutoFill Passwords?

• Take a screenshot on your iPhone
• Take a screenshot on your iPad

Also could you please confirm that in Safari when a password field has focus you do not have a black key icon above the keyboard as shown here?

(it may be in a slightly different location and may say 'Passwords' next to it)

Thanks.

Ben