after logging in with 1password at deutsche bank the keyboard is locked

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Comments

  • ag_yaron
    ag_yaron
    1Password Alumni

    There should be an internet connection if you chose Safe mode with networking (and not just "Safe mode"), so that's rather odd.

    In any case, let us know if you are able to reproduce the issue on a different browser.

  • Karlheinz
    Karlheinz
    Community Member

    Hello,
    I use the edge browser since more than a week and the problem does no longer occur. But the edge browser is not very convenient, so I would like to use firefox again. Do you have a good idea what to do to avoid the problem with firefox?
    Thanks in advance!

  • ag_yaron
    ag_yaron
    1Password Alumni

    Hey @Karlheinz ,
    Thanks for the update.

    If the issue does not occur in Edge, then it is obviously an issue that exists somewhere between Firefox and deutsche bank website (where 1Password may or may not affect the situation). I don't really have a lead to what else we can try that we haven't already, aside from just trying to play with settings in Firefox until you accidentally stumble upon a setting that relates to the issue, but that's a long shot.

  • Karlheinz
    Karlheinz
    Community Member

    ok, thanks

  • ag_yaron
    ag_yaron
    1Password Alumni

    Let us know if you find a solution to this, we're very curious about it and it might help others! :chuffed:

This discussion has been closed.