Read first: Previous version support information

Error in Installing Windows Desktop app

sigure
sigure
Community Member
in 1Password 7 for Windows

Hi Guys,

I am getting an error when installing windows 1 password application, I am on windows 10, 64 bit

Downloaded the exe from here - https://1password.com/downloads/windows/

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:windows desktop 64 bit

Comments

  • Dayton_ag
    Dayton_ag

    Hey there @sigure, welcome to the 1Password Support Community! :smile:

    I'm really sorry you're running into an issue getting 1Password installed on your Windows device - let's get things sorted out for you.

    I'd like to continue this conversation over email so we can dig into this a bit further - could you write in to support+windows@agilebits.com? Once you do so, you should receive a reply with a conversation ID that looks like this: [ABC-12345-678]. Please paste that conversation ID here so I can track it down. Thanks, I look forward to helping out! :smile:

  • sigure
    sigure
    Community Member

    Hey @Dayton_ag

    I sent an email, but I did not get any conversation id, it's been a while, I have sent the email exactly the same as my above comment. so u can search for it easily.

  • Dayton_ag
    Dayton_ag

    Thanks @sigure, I'll take a look around and follow up there! :smile:

This discussion has been closed.