unable to sync personal vault on desktop with iPad

wittedg
wittedg
Community Member
in iOS

installed 1password onto desktop and created and stored many passwords in Personal vault. Installed app on iPad and registered my account within app and logged onto 1Password. Instructions on videos do not make sense. I cannot scan barcode and I cannot sync in preferences as that is not an option.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:unable to sync personal vault on desktop with iPad

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @wittedg!

    Instructions on videos do not make sense.

    Can you let us know where you are getting stuck exactly?

    I cannot scan barcode and I cannot sync in preferences as that is not an option.

    What happens when you try to scan the barcode? Do you get an error message perhaps?

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