Cannot upgrade to 7.6.793
The automatic upgrade from 7.6.791 to 7.6.793 fails with "1Password was unable to complete installation and will rollback any changes". I tried first uninstalling 7.6.791, removing %localappdata%\1password and then reinstalling, but get the same error. Help?
1Password Version: 7.6.793
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Cloud
Comments
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Hey there @willhodgins, welcome to the 1Password Support Community!
I'm sorry you're running into this issue! I'm confident we can get it up and running again. :smile: If the Classic 1Password extension is also installed, sometimes it will "hang on" to 1Password and keep it open - could you pop open Task Manager and ensure that any 1Password-related processes (as well as any browsers running 1Password) are terminated? Once that's done, you can download and run the installer for 1Password from the link below:
Download 1Password for Windows
Let me know how it goes! :smile:
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That was it. Thanks!
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Hey @willhodgins that's great! Feel free to reach out if I can help with anything else. :smile: :+1:
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