Changed master password and not can not get into the desktop app

r1ma

Hi. I changed my master password from the 1password website itself, and now, on Windows 10, I can not get into the app.
It says the wrong password.
What should I do? Thanks.

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1Password Version: 7.6.793 beta
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

r1ma

I was able to get into my 1P app for Windows using this guide:
https://support.1password.com/cs/starting-over/

ag_ana

Thank you for the update @r1ma, I am glad to hear that you managed to sort things out already :+1: If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)