Extra Copies of 1Password Found

This has been happening for a couple months now, looks like some kind of circular alias issue (although I don't see anything that should cause that - my 1Password is in the normal spot: /Applications

Any clues?

Mac: iMac (Retina 5K, 27-inch, 2020)
Mac OS: 10.15.7
1Password: 7.7.1.BETA-9


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_tommyag_tommy

    Team Member
    edited March 5

    @millifoo

    You will want to set an exclusion within Time Machine for the 1Password application. https://support.apple.com/guide/mac-help/exclude-files-from-a-time-machine-backup-mh15622/mac

    • Your data is not maintained within the app. You can always download a new copy of the app from us should you ever need to do that.

    Here are the instructions Apple provides on deleting files (The previous copies of 1Password 7 in the Applications folder) from a Time Machine backup. https://support.apple.com/guide/mac-help/delete-a-file-time-machine-backup-disk-mh26863/mac Which should help you clear up those messages.

  • Excellent! Thanks!

  • ag_tommyag_tommy

    Team Member

    @millifoo

    Looks like Apple has been doing a little site rearranging. This link should work for 10.15.7 for excluding a file from Time Machine https://support.apple.com/guide/mac-help/exclude-files-from-a-time-machine-backup-mh15622/10.15/mac/10.15 The other link on removing a file from Time Machine backups opens as intended for me.

  • rlfsoso2rlfsoso2 Junior Member

    Hi Folks,

    different take on this: why should 1Password check on a volume used by TimeMachine for copies of 1Password to update? So far this seems the only program doing this. And I do want to keep copies/versions of my drive, not for the data but for unforeseeable things. Oh and by the way, what about having a volume with a clone connected to my machine at times, when 1Password is checking for updates?
    It should not be necessary to do fancy manual stuff to exclude a program. Currently (and for the foreseeable future) staying in Catalina, this would be different to set up any way.
    Cheers, Rolf!

  • ag_tommyag_tommy

    Team Member

    @rlfsoso2

    macOS has been known to accidentally start an incorrect copy of 1Password on other partitions, causing all sorts of issues. We decided to use an abundance of caution, and recommend no backups. We maintain copies of the app, and they are available from our downloads page should you ever need a copy.

    • Your data is not maintained within the app. You can always download a new copy of the app from us should you ever need to do that.

    The same recommendation applies to clone drives, adding an exclusion for the app.

    If you see “extra copies of 1Password found”

  • rlfsoso2rlfsoso2 Junior Member

    @ag_tommy

    ok, fair enough. So I gather 1Password searches actively for other copies of itself. And I do understand the rationale (say within user's application folder, though I can imagine reasons for having 1Password ONLY in a user's application folder on shared machines, and Mac OS supplies mechanisms for allowing this). But within TimeMachine?! Which seems not to be a normal "partition" or drive.
    I can manually exclude 1Password from TimeMachine backups but this – in my mind – conflicts with TimeMachine's approach of all in, behind the scenes, seamlessly managing things for snapshots in time, including apps setup.

    Cheers, Rolf

  • ag_anaag_ana

    Team Member

    @rlfsoso:

    But within TimeMachine?! Which seems not to be a normal "partition" or drive.

    I believe it's because of what my colleague Tommy wrote in his previous post:

    macOS has been known to accidentally start an incorrect copy of 1Password on other partitions, causing all sorts of issues.

    I believe Time Machine partitions are amongst these.

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