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Windows desktop app crashes

MWL88
MWL88
Community Member
in 1Password 7 for Windows

Regularly (once per day) the 1Password app crashes. Any advice regarding providing diagnostic information to 1Password so they can fix this issue.

1Password Version: 7.6.793
Extension Version: Not Provided
OS Version: Windows 10
Sync Type: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @MWL88!

    Certainly, here are the instructions to send a diagnostics report from your PC. You can email it to us to support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

    After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • MWL88
    MWL88
    Community Member

    Hi, here is the ticket number
    [#QAR-79722-138]

  • Dayton_ag
    Dayton_ag

    Thanks so much, @MWL88 - I've tracked down your email on my end and will reach out to you there. I'm looking forward to getting this resolved for you! :smile:

This discussion has been closed.