Using 1Password to login to AOL used to work. Now it doesn't. Any ideas?

Using 1Password to login to AOL used to work. Now it doesn't. Any ideas?
I did have to hit the 1Password icon twice, first on the username screen, then on the password screen. Now 1Password does nothing on either screen.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @marypat!

    Can you give us some information about your setup? The following would be useful:

    • 1Password app version
    • 1Password extension version
    • Browser and browser version
    • Your operating system

    Thank you!

  • 1Password version 7.6.793
    app extension version 4.7.5.90
    browser Brave version 1.22.70
    operating system Microsoft Windows 10 Home version 10.0.19042 Build 19042

  • I just found out it works for my secondary AOL account. Guess I'll look at the settings and see if there is something different between it and my primary one.

  • I just changed the password on the secondary account. It still works. And I don't see any differences, but maybe I should delete the entry for the primary one and re-establish it.

  • That fixed it. Thanks for your attention.

  • ag_anaag_ana

    Team Member

    Thank you for the updates @marypat! I am glad to hear that everything is working as expected :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

Leave a Comment

BoldItalicStrikethroughOrdered listUnordered list
Emoji
Image
Align leftAlign centerAlign rightToggle HTML viewToggle full pageToggle lights
Drop image/file