Using 1Password to login to AOL used to work. Now it doesn't. Any ideas?

marypat

Using 1Password to login to AOL used to work. Now it doesn't. Any ideas?
I did have to hit the 1Password icon twice, first on the username screen, then on the password screen. Now 1Password does nothing on either screen.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

ag_ana

Hi @marypat!

Can you give us some information about your setup? The following would be useful:

• 1Password app version
• 1Password extension version
• Browser and browser version
• Your operating system

Thank you!

marypat

1Password version 7.6.793
app extension version 4.7.5.90
browser Brave version 1.22.70
operating system Microsoft Windows 10 Home version 10.0.19042 Build 19042

marypat

I just found out it works for my secondary AOL account. Guess I'll look at the settings and see if there is something different between it and my primary one.

marypat

I just changed the password on the secondary account. It still works. And I don't see any differences, but maybe I should delete the entry for the primary one and re-establish it.

marypat

That fixed it. Thanks for your attention.

ag_ana

Thank you for the updates @marypat! I am glad to hear that everything is working as expected :)

If you have any other questions, please feel free to reach out anytime.

Have a wonderful day :)