1P Classic Extension for Firefox not working

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Hi,
After starting up my computer this morning, the 1P classic extension doesn't work anymore on Firefox.
The icon keeps "flashing" between grayed out and lit up in the toolbar.
As far as I know, nothing has been installed or updated between yesterday and today, and it was working fine yesterday.
I'm on a Mac Pro 5,1 running Mojave 10.14.6, Firefox 87, 1Password is up-to-date.
Tried to uninstall the extension, restart and reinstall : same.
I also tried on a fresh firefox profile, with nothing else installed : same behavior.

Thanks for your help.


1Password Version: 7.8.1 (70801003)
Extension Version: 4.7.5.90
OS Version: macOS 10.14.6
Sync Type: 1Password account

Comments

  • MVRLon
    MVRLon
    Community Member
    edited April 2021
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    Same problem here this morning. Started after the update to Version 7.8.1 (70801003)

    Fixed using this -

    https://1password.community/discussion/comment/585923/#Comment_585923

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @Djeross, @MVRLon:

    After an update of either 1Password or the browser, please try quitting 1Password completely (right-click on 1Password mini in the menu bar at the top right of your screen > Quit 1Password Completely), quitting the browser, and then relaunching them. 1Password should be able to connect once again :+1:

  • Djeross
    Djeross
    Community Member
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    My bad... I already tried quitting 1Password, but I forgot about the helper in the menu bar, so it wasn't completely quit...
    Sorry, sleep deprivation gets me dumb 😁

    Thanks for your help.

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    No worries @Djeross, I am glad to hear that everything is up and running again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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