Keyboard not showing when attempting to change password on iOS app

I am unable to see the keyboard or make any edits to password in the iOS app. Pls help


1Password Version: 7.7.2
Extension Version: Not Provided
OS Version: iOS 14.4.2
Sync Type: Not Provided
Referrer: forum-search:keyboard not showing in ios

Comments

  • ag_anaag_ana

    Team Member

    Hi @faresg!

    Can you tell us exactly where in the iOS app you are at the moment, so we can test it? Thank you!

  • I am in "Edit" and selected the "Password" field. Keyboard area is blank

  • ag_anaag_ana

    Team Member

    @faresg:

    Can you please post a screenshot of this?

  • faresgfaresg
    edited April 20

    attached...Keyboard won't roll up. Password field is selected

  • ag_anaag_ana

    Team Member

    @faresg:

    Is this happening with every field in the app, or specifically with the password field? Have you also tried quitting the app completely, and relaunching it?

  • No only in the password field. Yes I have tried quitting and restarting several times.

  • ag_anaag_ana

    Team Member

    @faresg:

    My understanding is that the keyboard is handled by iOS, so I don't think 1Password has control over that behavior. Can you try rebooting your iOS device once for confirmation, and see if the same thing keeps happening?

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