Can I designate someone to aecess my acct when I die? Other than just giving them my pw?

Can I designate someone to aecess my acct when I die? Other than just giving them my pw?


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Referrer: forum-search:backup contact

Comments

  • @pktex You can leave your Emergency Kit and Two Factor Authentication details with your will, but make sure you update it in the event of a master password change.
    Alternatively you can give your email password and 2FA to one of your family members to store in their Private vault and make another one of your family members a Family Organiser. In the event of your untimely demise they could then work together to recover your account.

  • ag_anaag_ana

    Team Member

    @pktex:

    Adding a second Family Organizer is indeed a good idea for this:

    Implement a recovery plan for your family

  • pktexpktex

    Thank you for your responses I'll take a look!

  • ag_anaag_ana

    Team Member

    You are welcome @pktex, let us know if you have any other questions :)

  • Hello,

    A second Family Organizer is great for that BUT in case of death (of the first Family Organizer):

    The first Family Organizer email might be inaccessible (by the second one)
    so the completion of the recovery plan is impossible!

    I think it would be really useful to be able to add a parameter to setup a delay (like 7, 14, 30, 60, 90 days) of no response before proceeding automatically (and send reminds via email in the meantime).

  • Forgot to mention:

    What is the behavior when using a 2FA in the situation I mentioned?

    I mean: loss of the 2FA of the 1st Family Organizer who died (phone destruction typically)

  • ag_anaag_ana

    Team Member

    @OlivierP:

    The first Family Organizer email might be inaccessible (by the second one) so the completion of the recovery plan is impossible!

    Right, access to that email would be necessary, as missingbits explained in their post above:

    Alternatively you can give your email password and 2FA to one of your family members to store in their Private vault and make another one of your family members a Family Organiser.

    Both are needed :+1:

    What is the behavior when using a 2FA in the situation I mentioned?

    There are several ways to temporarily disable 2FA if you have access to the Emergency Kit, so to all of the other login information:

    If you lose access to your authenticator app

  • Dear Ana,

    Thank you very much for your reply.

    So, in the case I mentioned:

    the 2nd Family Organizer (FO) is stuck if access to 1st FO email's is impossible.

    Your customers have to be aware of this... because they might know that when it's too late...

    So once again:
    I think it would be really useful to be able to add a parameter to setup a delay (like 7, 14, 30, 60, 90 days) of no response before proceeding automatically without email confirmation (and send reminds via email in the meantime).

    Can you ask the dev team if they can plan this feature (or have a plan for it)?

  • ag_anaag_ana

    Team Member
    edited May 7

    @OlivierP:

    We don't have specific plans at the moment, as far as I know, but I will pass your feedback to the developers :)

    ref: dev/projects/customer-feature-requests#29

  • Thanks!

  • ag_anaag_ana

    Team Member

    You are welcome @OlivierP! If you have any other suggestions, let us know :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • +1 on this request!
    A "family subscription" cannot be complete without handling deaths in the family. 100% guaranteed to happen if you wait long enough!!
    When sync'ing passwords with 1password.com, you know if a user has ZERO devices that connected for more that X days, e-g: 3 weeks.
    In that case you should send an email to that user (if enabled) along the lines of "If you do not log in to your 1password account within the next 2 weeks, we will initiate a procedure for member X Y or Z of your family to get access to your personal vault. Click here if you do NOT want this to happen."

  • BenBen AWS Team

    Team Member

    Hi @frapp

    Please try to avoid posting similar / the same feedback in multiple places; it causes a duplication of efforts, which slows things down for everyone. We understand this is an important issue and will continue to evaluate how to best address the problem moving forward. Thanks!

    Ben

  • pktexpktex
    edited July 25

    These comments have been very helpful. If I add a family member as a 2nd organizer, is she required to log in on certain frequency to maintain access? wouldn't expect her to need to do that, but some earlier comments about timing and number of days are confusing. I was hoping she could keep the needed access for when she needs it and not have to log in at a certain frequency. Please clarify? Thanks again.

  • @pktex The earlier comments on delay periods relate to a feature request. There is no need to login at specific intervals to maintain family organizer status. She will remain a family organizer until you revoke her status.

  • @rootzero Thank you for the quick and helpful response!

  • ag_anaag_ana

    Team Member

    Indeed, no need to keep logging in for this :+1:

  • You have all been so helpful with my original question and I've now added a family member to my account where she told me she created her own password. I notice it didn't specifically say "family organizer", is that another step? I further checked and it appeared I also had to actually give her access to view my specific vault which I did, so I think I did this correctly. My goal was for her to be able to view/access all of my info when I die. But does she need MY secret key and MY master pw? Or does she have her own secret key? And now that she is added to my account, does she have her own vault and can set up all her own info? Thank you all again. This is a sensitive topic and I just need to make sure I do it right.

  • @pktex There is an additional step to make her a family organizer. Go to the following page:
    https://my.1password.com/people
    Click on her name and you will see her devices and all the vaults to which she has access. In the left hand pane either "family member" or "family organizer" will be highlighted. If family member is highlighted then select family organizer.

  • @rootzero Thanks for your response, I discovered that area right after posting my question! Will my family member need MY secret key and MY master pw? Or does she have her own secret key? And now that she is added to my account, does she have her own vault and can set up all her own info?

  • @pktex Yes, if you have completed the following procedure then she should have received an email and clicked on a link to create her own master password and secret key. You would then have received an email with a link to confirm her account.
    https://support.1password.com/add-remove-family-members/
    Think of it like a company or team account. You are the IT admin creating an account for an individual employee with their own master password and secret key. You can decide whether they are an ordinary employee (family member) or an IT admin (family organizer).

  • ag_anaag_ana

    Team Member

    @pktex:

    And now that she is added to my account, does she have her own vault and can set up all her own info?

    Yes, if she received her own password and Secret Key, she will also have her own Private vault where she can enter her information :+1:

  • Thank you both for your quick and patient responses. Very helpful!

  • ag_anaag_ana

    Team Member

    On behalf of rootzero as well, you are welcome @pktex! :)

  • @pktex One more point I should mention. If you want your family member to be able to recover access to your Private vault when you're not around then she'll need access to the email account you use for 1Password. So best to save the credentials for this email account in a shared vault where she can find them.

  • ag_anaag_ana

    Team Member

    Correct. To clarify: this is because part of the recovery process sends an email to the user whose account is recovered. If you want the family member to also receive this email and act on it on your behalf, she would then need access to your email inbox.

  • Oh, well I do have all of my email accounts in my vault but I'll need to make sure show knows which one. Thank you for letting me know! You've been extremely helpful!!

  • ag_anaag_ana

    Team Member

    Anytime @pktex, we are here if you have any questions :)

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