1P 6 sync over icloud not working for many months between 4 macs 1 iphone, 1 ipad. what to do?

robpele
robpele
Community Member
edited May 2021 in 1Password 3 – 7 for Mac

I have 1P 6 on three macs, 1 iphone and 1 ipad. I have them set to sync over icloud. I (slowly) realized that they are not syncing. If I go to sync in preferences it says synced (1-20 minutes ago and continues to appear to update, but it is not. I use chrome and Firefox browser. I am running version 6.8.9. I have closed 1P many times. That does not work. It is interesting that preferences does not know that sync does not work.


1Password Version: 6
Extension Version: 6.8.9
OS Version: mac os Catalina (3), El Capitan(1)
Sync Type: iCloud

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @robpele!

    1Password 6 has been retired two years ago, so it has not received any updates since then, but it's also possible that there might be something wrong with iCloud itself instead. What we can recommend is trying the troubleshooting steps in this article, in case you haven't already:

    If you’re having trouble syncing with iCloud

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