Master Password works on 1PW App but not on Chrome Extension

Master Password works on 1PW App but not on Chrome Extension. I couldn't sign into my Chrome extensoin so I reset my master password on the 1PW app on my phone. I then opened the 1PW app on my PC using the new master password, but the chrome extension still won't accept it. I have deleted the extension, shutdown and restarted the computer, re loaded the extension and still no joy, but master password working everywhere else. Help! I use this extension consistently.

1Password Version: Not Provided
Extension Version: 2.0.1
OS Version: windows 10 pro
Sync Type: Not Provided


  • ag_anaag_ana

    Team Member

    Hi @annaboow!

    You might have encountered a bug that our developers are aware of. For confirmation, are you able to login to your account on the website, in a browser, rather than in the extension?

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