Can I please speak with someone that can help me figure out how I can update my 1Password.


  • Hi @terri2010 !

    What do you want to do exactly? Are you using a membership or a local vault? Which version are you using actually?
    We can try to help you here, or you could write an email to "[email protected]".

  • I would like to retrieve my app for IPassword as I am not able to update as requested.

  • DenalBDenalB
    edited June 4

    Are you talking about "1Password" or "IPassword"? Both are different apps.

  • ag_tommyag_tommy

    Team Member
    edited June 4


    If you are looking for help with iPassword I would encourage you to reach out to it's developer.

    If you are using 1Password and you would prefer to talk to someone directly. Please email us using [email protected].

  • How do I reach out to the developer, sorry don’t have the information

  • ag_tommyag_tommy

    Team Member


    The people I have talked with I have refereed to Apple Support.


  • They referred me to you. I just need to get the app updated so I can have access to my many passw

  • ag_tommyag_tommy

    Team Member


    We are not the developer of "iPassword". Are you having trouble with "1Password" or "iPassword"? If it's the latter, I am sorry we can't assist you because we are not the developer. There have been many others in the same situation. My apologies for the trouble.

    If you are having an issue with "1Password" we will do our best to assist you.

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