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Internet Explorer crashed

Penaldo
Penaldo
Community Member
edited February 2013 in 1Password 4 for Windows

Hi There

I have received the following when I try to open Internet Explorer and I wonder if anyone can help?

Problem Event Name: APPCRASH 
Application Name: iexplore.exe 
Application Version: 9.0.8112.16464 
Application Timestamp: 50ec971b 
Fault Module Name: igdumdx32.dll 
Fault Module Version: 8.15.10.2302 
Fault Module Timestamp: 4d558979 
Exception Code: c0000005 
Exception Offset: 00009754 
OS Version: 6.0.6002.2.2.0.768.3 
Locale ID: 2057 
Additional Information 1: d00b 
Additional Information 2: 3f907449ef9494ccf5a0201083c5b6ff
Additional Information 3: fd15
Additional Information 4: 7b61038ff714c19fd4f2ebbddd0b5134

Comments

  • khad
    khad
    1Password Alumni

    Hi Penaldo,

    I don't see any indication there that 1Password has anything to do with the crash, but if you have reason to believe it does, could you please email us a Diagnostics Report along with more specific details?

    Select Help > Diagnostics Report > Export to File from the menu bar in 1Password. Then attach the report to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums.

    Once we see your report we should be able to help more. Thanks in advance!

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