Update (build #31499) fails to extract
GeodesicGnome
Community Member
After receiving notification that "A new version of 1Password for Mac is available!", I have tried to download and install several times, both from the primary site and the alternate, but get the same error each time: "An error occurred while extracting the archive. Please try again.".
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Comments
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Please try downloading a fresh copy directly.
- Visit the 1Password download page:
http://agilebits.com/downloads - Click on the "Download Now" button under "1Password 3"
- Quit your web browser and 1Password, if it's running
- Drag the newly downloaded version of 1Password to the same location as any previous one -- replacing it
- Run 1Password at least once and then your web browser
Your information is stored in a data file separate from the application, so it will not be harmed by this procedure.
Let me know how it goes.
Cheers!
0 - Visit the 1Password download page:
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Seems to have worked. Thanks.
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Great news! Thanks for letting me know that everything is working well. :)
If we can be of further assistance, please let us know. We are always here to help!
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This discussion has been closed.