Copy context menu only showing for concealed data in login items

What I mean by this is, I cannot copy anything from items that are not login items, where the data is not concealed aka secret.
Example:
I have a credit card item where the context menu does not show when tapping on the card holder name, number, etc. Only when tapping on the verification code (which is concealed/secret), the copy context menu appears.
This happens (in my quick tests) for anything that is not a login item. However the menu also does not show for OTP codes in login items.
Anybody else seeing this?


1Password Version: 7.7.7
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Running iOS 15 Public beta and cannot copy credit card info. See video example here

    Regular logins appear to act normal.

  • Same happens with 7.7.7 (70707000) and iOS 14.6 / 14.7.

    Yesterday I wanted to quickly copy & paste my IBAN from my bank account. There was no possibility to copy the info into the clipboard. I had to edit the bank account and was able to mark the IBAN and copy it.

    Switched back to 7.7.6 (70706000) and copying is possible again.

    Do you need further information to fix this issue?

  • Hey @Manaburner !

    Same with me!

    I just answered in the following discussion because copying of information from a bank account is not possible anymore:
    https://1password.community/discussion/122104/cannot-copy-credit-card-info-7-7-7-70707000

    Now I tried copying an OTP code and it also is not possible anymore.

    I switched back to 7.7.6 and copying works as expected.

  • Hi @DenalB
    thanks for the link and for confirming the problem.

  • You’re welcome @Manaburner ! 👍

  • Hello! I face the same issue. I am not sure if it worked before update to iOS 14.7

  • @Appfel
    No. It didn’t work on iOS 14.6 in 1Password app 7.7.7. It only works in 1Password 7.7.6 no matter if you are using 14.6 or 14.7. 😉

  • ag_tommyag_tommy

    Team Member

    Thanks for the reports. If you long press or 3D press, do you see the copy option in the lower left-hand corner of 1Password.

  • DenalBDenalB
    edited July 22

    Thanks @ag_tommy , you are absolutely right! :+1:

    That’s the way the OTP code and bank information are copied into the clipboard. :love:

  • ag_tommyag_tommy

    Team Member

    We have an issue filed on this behavior. Thanks for confirming @DenalB

    ref: dev/apple/issues#5419

  • igeneoigeneo Junior Member

    I'm seeing similar... the copy dialog on the iPad is nowhere near the item, top left of screen. on the iPhone, you have to do a "click and hold" and it shows the copy dialog at the bottom of the screen

  • igeneoigeneo Junior Member

    I'm seeing similar... the copy dialog on the iPad is nowhere near the item, top left of screen. on the iPhone, you have to do a "click and hold" and it shows the copy dialog at the bottom of the screen

  • ag_anaag_ana

    Team Member

    @igeneo:

    on the iPhone, you have to do a "click and hold" and it shows the copy dialog at the bottom of the screen

    That's indeed the workaround right now :+1:

    The original issue should be fixed now in the latest beta (version 7.7.7.BETA-1):

    Fixes an issue that caused haptic touch to be necessary to copy field contents for some fields in 7.7.7b0. {#5419}

  • Thanks for the update 7.7.7 (70707001) guys!
    Copying IBAN or 2fa works fine now again. 👍

  • ag_anaag_ana

    Team Member

    That's nice to hear, thank you for the confirmation @DenalB :+1:

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