After changing master password i have problems

After changing master password in my iphone app (1password 4), the password is not get me in in the mac, windows (trial softwares) and all the extensions.
In the iphone & ipad evrything is OK.
help

Comments

  • khad
    khad
    1Password Alumni
    edited March 2013

    I'm sorry that you are having some trouble, Shay.

    To help us track down the issue more quickly, could you please send us a Diagnostics Report from your Mac?

    In 1Password 3.8, just select Help > Troubleshooting > Diagnostics Report from the menu bar.

    If you are using 1Password 3.9 (from the Mac App Store), you'll need to follow the instructions here:

    http://discussions.agilebits.com/discussion/12057/create-a-diagnostics-report-to-help-agilebits-help-you/

    Then attach the entire file to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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