Can't check on Apple Watch in Preferences

TomWolsky
TomWolsky
Community Member
in Desktop betas (Mac, Windows, and Linux)

Apple Watch for unlock is turned on in General Security System Preferences. I can't however check it on it 1Password Security preferences.

1Password Version: 1Password for Mac 8.2.0-56.BETA
Extension Version: 2.0.6
OS Version: 12b5

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @TomWolsky!

    What Mac is this exactly? Can you tell us the model?

  • TomWolsky
    TomWolsky
    Community Member

    2020 M1 MacBook Pro

  • Ben
    Ben

    Thanks @TomWolsky. So we can investigate this further could you please generate a diagnostic report from 1Password > Preferences > Advanced > Send Diagnostics? Please send that to support+forum@1password.com. With your email please include a link to this thread so we can 'connect the dots.'

    Thanks!

    Ben

  • TomWolsky
    TomWolsky
    Community Member

    Will do. It might be a while before I can. I’m in another OS for the moment.

  • Ben
    Ben

    No worries. :)

    Ben

  • TomWolsky
    TomWolsky
    Community Member

    I'm back in 12b5. Lo and behold I can check on unlock with Apple Watch. A little problem though. 1P locks when the screensaver comes on or the puter is idle for 10 minutes. Whenever I go back to 1P I get the message that I have to enter the password to use Apple Watch.

    I'll send the diagnostics in case it's of some value.

  • ag_ana
    ag_ana
    1Password Alumni

    Thank you :+1:

  • Joshua_ag
    Joshua_ag

    @TomWolsky,

    Thanks for sending that report in. I found it in our internal system and sent you a response.

    ref: YPZ-25739-635

  • TomWolsky
    TomWolsky
    Community Member

    Got it.

This discussion has been closed.