My wife shares my 1 Password with me. She has her own vault that she has less than 6 apps that she uses on her iPad Pro and iPhone.
Her iPad Pro has fingerprint recognition and her phone has facial recognition. About 2 weeks ago the fingerprint recognition stopped working on the iPad Pro. It asks for the user ID and Password and won't accept it when it is entered. Her iPhone works fine. Also my 1 Password is working fine with my iPad Pro, iPhone and iMac. All devices have the latest operating systems. Please advise.
1 Password version 1Password 7
Version 7.8.7 (70807003)
iOS version 14.7.1
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided