Dropbox folder is not recognized

1Password 7 - Version 7.8.7 (70807004)
Dropbox App v130.4.4978
MacOS Big Sur Version 11.5

Error Message: "this does not appear to be the Dropbox folder. Please select the folder with the name "Dropbox"."

also the direct selection of the file *.opvault does not help.

any hints?


1Password Version: 7.8.7 (70807004)
Extension Version: Not Provided
OS Version: macOS 11.5

Comments

  • BenBen AWS Team

    Team Member

    Hi @u_d_o

    Is your Dropbox folder perhaps in a non-standard location? The default is /Users/<your username>/Dropbox (or ~/Dropbox). Or is this a business Dropbox account?

    What happens if you double click on the opvault file?

    Please let me know what you find.

    Ben

    P.S. Standalone vaults and Dropbox sync will not be part of 1Password going forward. If you'd like to get out ahead of those changes I'd recommend reaching out to our team at [email protected] to discuss your situation and the best path forward.

  • found the obvious solution. do not select "dropbox", but directly below it "folder" and then select the directory in the dropbox folder on the Mac

  • ag_anaag_ana

    Team Member

    Thank you for sharing what worked for you @u_d_o! If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Hi @Ben,

    P.S. Standalone vaults and Dropbox sync will not be part of 1Password going forward.

    Sorry, rookie question. I used to sync via Dropbox back in the day. I take it that is no longer necessary and I can delete any 1password files from DB that are not necessary for syncing purposes?
    Thanks,
    David

  • ag_anaag_ana

    Team Member

    @David_:

    That is correct: if you are already using another sync method, you can certainly remove your old data files from Dropbox :+1:

  • Thank you @ag_ana :)

  • BenBen AWS Team

    Team Member

    On behalf of Ana, you're very welcome. :+1:

    Ben

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