sonic.net

danco

Could you have a look at webmail.sonic.net, and see what is wrong with their coding (and maybe tell them about it).

The second line of the login page is for the password. The first line has a username box, followed by @, followed by a box that contains "sonic.net", greyed out so that a user can't change it.

The trouble is that 1PW fills in both the username box AND the sonic.net box with the username, and then the user can't manually change the second box back to sonic.net

khad

I'm sorry that you're having this problem. Please try saving a new Login manually like this:

1. Visit the Sonic.net login page: https://webmail.sonic.net/atmail/
2. Enter your credentials, but DO NOT submit the form.
3. Click the 1Password button in your browser's toolbar, and select the "+" button in the upper right hand corner.
4. Change the title and make any notes (if desired).
5. Click the Save button in the upper right hand corner.

Using the above technique I was able to save and fill a sample login at:

https://webmail.sonic.net/atmail/

Manually saving a new Login can be useful for logins that are either problematic to begin with or were once working but have since stopped. Saving a new Login item allows 1Password to refresh everything it "knows" about the page. Login pages often change as websites are updated and this can be a necessary but very useful tip. :)

If you are still having trouble, please try disabling autosubmit for that Login and let me know if that resolves the issue. Since I don't have an account there, I was not able to verify autosubmit for the form.

I hope that helps. Please let me know.