Windows 10 Install Fails to Start

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I uninstalled 1Password because my temp passwords weren't working (they work from my iPhone, but not Windows). So I figured I'd just start over on the PC. I downloaded the most recent version (7.7.818), and when I click the install it asked "Do you want to install 1Password?". I click "yes" and then nothing happens. I've run it as admin, I've also checked the task bar and there's nothing there.

Appreciate the help, thanks!


1Password Version: 7.7.818
Extension Version: Not Provided
OS Version: Windows 10

Comments

  • Hi @timdan, thanks for contacting us about this. Sorry about the launch issues!

    Because fixing this will likely involve discussing specifics of your system setup, I'll ask you to send us a quick email at support+windows@1Password.com. Over there, we can dig in and figure out what might be preventing a successful install. Your description of the problem here is really clear, so just a quick note linking to this discussion to let us know that the email sender is you should be great.

    Our team will look forward to setting this right for you!

This discussion has been closed.