Read first: Previous version support information

1Password often? Crashes?

Options
Christian_XYZR
Christian_XYZR
Community Member
in 1Password 7 for Windows

Currently we have the situation that the native windows app (latest and greatest) often crashes (a few times a day)
Anyone else having this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • Auslaßventil
    Auslaßventil
    Community Member
    edited September 2021
    Options

    Yes. Today. First Time.

    Anwendung: 1Password.exe
    Frameworkversion: v4.0.30319
    Beschreibung: Der Prozess wurde aufgrund einer unbehandelten Ausnahme beendet.
    Ausnahmeinformationen: System.OutOfMemoryException
    bei System.Environment.GetResourceFromDefault(System.String)
    bei System.Diagnostics.StackTrace.ToString(TraceFormat)
    bei System.Environment.GetStackTrace(System.Exception, Boolean)
    bei System.Exception.GetStackTrace(Boolean)
    bei System.Exception.get_StackTrace()
    bei System.Exception.InternalPreserveStackTrace()
    bei System.Threading.Tasks.Task.CancellationCleanupLogic()
    bei System.Threading.Tasks.Task1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=xxxxxxxxxxxxxxxx]].TrySetCanceled(System.Threading.CancellationToken, System.Object) bei System.Threading.Tasks.TaskCompletionSource1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=xxxxxxxxxxxxxxxx]].TrySetCanceled(System.Threading.CancellationToken)
    bei System.Threading.Tasks.TaskCompletionSource1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=xxxxxxxxxxxxxxxx]].SetCanceled() bei System.Windows.Threading.DispatcherOperationTaskSource1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=xxxxxxxxxxxxxxxx]].SetCanceled()
    bei System.Windows.Threading.Dispatcher.InvokeAsyncImpl(System.Windows.Threading.DispatcherOperation, System.Threading.CancellationToken)
    bei System.Windows.Threading.Dispatcher.LegacyBeginInvokeImpl(System.Windows.Threading.DispatcherPriority, System.Delegate, System.Object, Int32)
    bei MS.Win32.HwndWrapper.Dispose(Boolean, Boolean)
    bei MS.Win32.HwndWrapper.Finalize()

  • Christian_XYZR
    Christian_XYZR
    Community Member
    Options

    How did you get the Logfiles ?

  • Auslaßventil
    Auslaßventil
    Community Member
    Options

    Windows eventlog.

  • PeterG_1P
    PeterG_1P
    Options

    Hi @Christian_XYZR and @Auslaßventil. Crashes are no good. We would love to fix them for you!

    If you can send a quick email to support+windows@1Password.com, our team will be happy to start an investigation and get you back on the path to excellent performance and stability. 👍

This discussion has been closed.