CoWorker deleted 2FA from Password. Any way to restore it?

Hey,

my coworker deleted the 2FA field from one of our passwords and we have no other backup 2FA. Is there any way to restore it like the other fields?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_anaag_ana

    Team Member

    Hi @andruchs2!

    You should be able to recover a previous version of this item from the item history on 1Password.com:

    View and restore previous versions of items

  • Hey @ag_ana

    that's what I hoped as well, but there is no entry for that change available.

  • ag_anaag_ana

    Team Member

    @andruchs2:

    I am not sure why you would not be allowed to restore a previous version in this case, but this is something that our developers might want to look at. Do you mind sending us an email to [email protected] from your account's registered email address so we can continue the conversation there? They might be able to look at some logs for you perhaps.

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • Okay I found the last change (not the deletion) and used that OTP url. That worked. thanks!

  • ag_anaag_ana

    Team Member

    That is great to hear @andruchs2, thank you for the update :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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