CoWorker deleted 2FA from Password. Any way to restore it?

andruchs2
andruchs2
Community Member
in Business and Teams

Hey,

my coworker deleted the 2FA field from one of our passwords and we have no other backup 2FA. Is there any way to restore it like the other fields?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni

    Hi @andruchs2!

    You should be able to recover a previous version of this item from the item history on 1Password.com:

    View and restore previous versions of items

  • andruchs2
    andruchs2
    Community Member

    Hey @ag_ana

    that's what I hoped as well, but there is no entry for that change available.

  • ag_ana
    ag_ana
    1Password Alumni

    @andruchs2:

    I am not sure why you would not be allowed to restore a previous version in this case, but this is something that our developers might want to look at. Do you mind sending us an email to support+forum@agilebits.com from your account's registered email address so we can continue the conversation there? They might be able to look at some logs for you perhaps.

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • andruchs2
    andruchs2
    Community Member

    Okay I found the last change (not the deletion) and used that OTP url. That worked. thanks!

  • ag_ana
    ag_ana
    1Password Alumni

    That is great to hear @andruchs2, thank you for the update :) If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

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