1Password isn't working in Safari
Something is wrong today in Safari. 1Password is unlocked. I go to Citibank home page to log in. The username box indicates 1P is locked. I click it and I get No Items to Show.
This is just wrong. I've used 1P on this website for years, and I can copy/paste from the application to load the credentials. I also tried 1P for Safari, but it showed locked, enough though the application was unlocked on it. I thought I'd get the Touch ID option, but I didn't. I loaded the master password and got the spinner like this
It never stopped.
I see there's an update. Aren't any update notifications being sent? Sorry if this is obsolete.
1Password Version: 1Password for Mac 8.2.2-39.BETA
Extension Version: 2.1.0
OS Version: 12b8 (I think we're up to)
Comments
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First, let's check that integration is properly enabled:
- Right click the 1Password icon in your browser toolbar and choose Settings.
- Under General, toggle "Integrate with 1Password app" off and on again.
We'll then want to make sure we fully quit and relaunch both 1Password and your browser:
- Quit Safari.
- Quit 1Password by right clicking the 1Password icon in your macOS menu bar and choosing Quit.
- Wait a few seconds and then open and unlock 1Password.
- Open Safari and test again to see if the issue is resolved.
If you're still having troubles, let me know and we can try a different approach.
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Thanks again Chantelle. That fixed the problem.
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Great to hear, @TomWolsky! :smile:
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