Import crashes for software license import of .1pif file

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I bought a software bundle recently that included a .1pif download of the bundle serial #s.
I try to import that into my 1Password, and the Import Assistant pops up for only half a second (I captured it with a screen grab), before it crashes with a com.apple.security.pboxd quit unexpectedly and the assistant dialog goes away.

This happens repeatedly with the same .1pif. I dug out an old one, and it does the same thing with that one that worked just fine before.

What's wrong?

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  • khad
    khad
    1Password Alumni
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    To help us track down the issue more quickly, could you please send us a Diagnostics Report?

    In 1Password 3.8, just select Help > Troubleshooting > Diagnostics Report from the menu bar.

    If you are using 1Password 3.9 (from the Mac App Store), you'll need to follow the instructions here:

    http://discussions.agilebits.com/discussion/12057/create-a-diagnostics-report-to-help-agilebits-help-you/

    Then attach the entire file to an email to us: support@ agilebits .com

    Please do not post your Diagnostics Report in the forums, but please do include a link to this thread in your email so that we can "connect the dots" when we see your Diagnostics Report in our inbox.

    Once we see the report we should be able to better assist you. Thanks in advance!

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