Mac bigsur 11.6 1password 7.8.8 no id touch

I was using my computer and the next thing I know my app was locked , and no id touch
I tried restarting but in preferences the option is greyed out ? what could be wrong ?

1Password Version: 7.7.8
Extension Version: Not Provided
OS Version: Not Provided


  • its ok I just started a fresh with the id touch and it fixed it bigsur lots of bugs :)

  • ag_anaag_ana

    Team Member

    Thank you for the update @peawee! I am glad to hear that everything is working as expected once again :)

    If you have any other questions, please feel free to reach out anytime.

    Have a wonderful day :)

  • Thank you @ag_ana

  • jack.plattenjack.platten

    Team Member

    On behalf of Ana, you are very welcome @peawee! :smile:

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