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Trouble signing in

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This discussion was created from comments split from: Access to Family account.

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  • ciwang
    ciwang
    Community Member

    I want to log in to the old account but I have forgotten the password, the contact number is also inactive... what is the solution? Please help

  • Jack.P_1P
    Jack.P_1P

    Hi @ciwang,

    I'm sorry to hear you're having trouble accessing your 1Password account. To protect your privacy, this is something that would be best handled via email. Please email support+forum@1password.com with a link to this thread. You'll receive a reply from BitBot with a Support ID number. Post that here and I'll be able to make sure you get directed to who can best help you.

    Jack

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