Changed master password, Firefox not accepting the new one

khad

This discussion was created from comments split from: 1Password for Firefox 19.0.2 ... ???.

Gary Green

I am also have a problem. I changed my Master Password on the app in my MacBook. Now in Firefox it says WRONG PASSWORD and asks me to input the old master password. I do so and it's still not happy. I try deleting the extension and reinstalling and I get the same problem. Help, and thank you.

khad

Hi Gary,

I split this from the other thread since this is a known issue with a specific solution. I'm still not sure what that other thread is about. :)

Please completely remove and reinstall the Firefox extension. Other browsers handle the removal of the SQLite file automatically when you remove the extension, but you will need to do this manually for Firefox:

1. In Firefox, select Tools > Add-ons from the menu bar.
2. Click the Remove button to remove the 1Password extension.
3. Quit Firefox.
4. In Finder, select Go > Go to Folder from the menu bar.

5. Copy and paste the following path and press Return:

   ~/Library/Application Support/Firefox/Profiles

6. Move the OnePassword.sqlite file you see there to the desktop.

Then reinstall the 1Password extension in Firefox:

https://agilebits.com/extensions/mac/index.html

Once everything is working well, you can safely move the OnePassword.sqlite file on the desktop to the trash.

Please let me know how it goes.

Gary Green

THAT WORKED!!! Happiness and Joy. Thank you so much. You guys are really the greatest.

khad

Great news! Thanks for letting me know that everything is working well. :)

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