Failure to fill on FastSpring store pages

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The autofill dropdowns appear on form fields (email, credit card), but clicking them does nothing, nor does attempting to fill with the browser toolbar icon.

Try it at here, which will redirect to the fastspring store page https://kaleidoscope.app/buy

Tested with the latest extension on both Chrome & Firefox


1Password Version: 7.9
Extension Version: 2.1.7
OS Version: macOS 11.6

Comments

  • ag_yaron
    ag_yaron
    1Password Alumni
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    Hey @swrobel ,
    Thanks for reporting this.

    I tested the link and it seems the page has some focus traps in it, preventing the inline menu from functioning. I'll forward it to our developers and see if there's anything we can do about it.

    In the meantime, you can still autofill your information using the extension's popup window by clicking the extension's icon on the top right corner of your browser and autofilling from there. :chuffed:

    ref: dev/core/core#1088

  • swrobel
    swrobel
    Community Member
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    Thanks! Using the extension popup does work.

  • ag_ana
    ag_ana
    1Password Alumni
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    On behalf of Yaron, you are welcome @swrobel :)

This discussion has been closed.