Sign out of frozen account

tb582

looking back on some older issues namely:

https://1password.community/discussion/111366/sign-out-of-frozen-account#latest

1. is uninstalling the app still the recommended guidance?
2. do I need to uninstall both the 1passX (browser ext) and 1pass mac app ?

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

ag_ana

Hi @tb582!

is uninstalling the app still the recommended guidance?

It is :+1:

do I need to uninstall both the 1passX (browser ext) and 1pass mac app ?

I would personally start from a clean setup, yes.

tb582

it seems odd that there's no remove account though from the prefs>accounts screen! is it just me or does that sound crazy

ag_ana

@tb582:

You can definitely do that. Please see this post for the instructions for the Mac, for example :+1:

I thought you were trying to start from a clean slate, but reading the old discussion, if you only need to remove one account, it's easier if you just remove that one account :)