I have a big problem, my login is suddenly no longer working. I tried the following:
The login on my PC stopped working on the 5th November.
The only thing currently working is logging in with the app on my Android phone via fingerprint. I also tried the app on my backup Android phone and there it is also working (fingerprint again). It was even able to sync the data after being offline for 1 year.
How is it possible that the app login works but nothing else? It also uses the master password in the end, as far as I understand. And it is no offline access either, else the sync between phones would not have worked.
I had the same problem 3 years ago, where it solved itself after a time (don't remember how long, but it was more than one day).
Hope it solves itself again, but without my access through my phone, I would be totally lost... For now the only thing I can do, is to backup everything manually into Keepass, as this situation is unbearable.
Maybe someone can explain the situation or how to solve this?
1Password Version: 7.9.825
Extension Version: Not Provided
OS Version: Windows 10