Problem with some controls in Windows Apps


since some days, I have problem with my windows app.
It doesn't display some controls in the app correctly (buttons, labels, &cie), and more especially the controls that should display the logins and passwords. When a hover the controls with my mouse sometimes it's displayed again correctly.

Do you have any idea to fix that ?

Thanks in advance,

Screen res : 3840x2160, scale 175%

1Password Version: 7.9.825
Extension Version: Not Provided
OS Version: Windows 10 Pro 10.0.19043
Referrer: forum-search:windows app doesn't display information correclty


  • jack.plattenjack.platten

    Team Member

    Hi @Lauz:

    We're currently investigating a recent update to .NET that has included changes to Windows Presentation Foundation that has caused this. Specifically, this isn't something caused by 1Password, you can see other folks reporting similar issues here:

    While we don't have further troubleshooting steps at this time, it looks like some folks have found success by disabling the NahimicService.exe found in
    C:\Windows\system32\NahimicService.exe, so that is definitely a first step to try.

    Let me know if disabling the service helps!


    ref: dev/windows/opw#5047

  • Thanks for the answer. I just found a glitch on another app this afternoon, so I understood it was not 1password. (even if it's the app the most impacted for me).

  • @jack.platten Thanks for the tip, it seems it works for the moment.
    I just have to ensure I don't need this service anymore 😅

  • ag_anaag_ana

    Team Member

    On behalf of Jack, you are welcome @Lauz :)

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