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1Password couldn´t complete its update

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mr_it
mr_it
Community Member
in 1Password 7 for Windows

Hello,
we´re using 1Password on different workstations (Windows10). Sometimes on a few machines there´s an issue with the update. If we press Retry it works fine (sometimes I had to press 2 times)
. How is this possible. We don´t use any Proxy.

1Password Version: 7.9.828
Extension Version: Not Provided
OS Version: Not Provided

Comments

  • 1P_Claudio
    1P_Claudio
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    Hey @mr_it This can sometimes happen if there is anti-malware installed on your Windows PC which prevents 1Password from updating as it should.

    I'm pleased to see that you've since been able to update without further issue. Should this happen again, you're welcome to write in to us at support+windows@1Password.com. We'll then be able to work on this with you directly. :)

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