Follow up | 2FA on gmx.net and web.de

The first column for entering the secret key is skipped... please correct this behavior, see

Accounts with 2FA mentioned here https://1password.community/discussion/comment/565126
gmx.net ⇾ support ID: [#HSS-69925-989]
web.de ⇾ support ID: [#CKT-95187-326]


1Password Version: Not Provided
Extension Version: 2.1.4
OS Version: Windows 10

Comments

  • Jack.P_1PJack.P_1P

    Team Member

    Hey @ugafta:

    Thanks for following back up with this. I was able to replicate the behavior mentioned, and I'll file it internally to see if we can get it smoothed out again in the future. Cheers!

    Jack

    ref: dev/core/core#11629

  • ugaftaugafta
    Community Member

    @jack.platten any progress?

  • ag_anaag_ana
    1Password Alumni

    Not yet @ugafta, sorry!

  • ugaftaugafta
    Community Member
    edited February 10

    @Jack.P_1P any progress after 2 months?
    Anyway, could you please forward this request to the DevOps again?

  • Joy_1PJoy_1P

    Team Member

    Hi @ugafta, I'm afraid there hasn't been a fix for this yet. I can forward your comment from here to our developers. Hopefully there will be some progress in the future.

  • ugaftaugafta
    Community Member

    5 months later and I still don't see any progress.... I offered the 2FA account and @Jack.P_1P was able to replicate it.
    Please forward this to your DevOps team! Thanks a lot

  • paul.m_1ppaul.m_1p

    Team Member

    Hi @ugafta, I'm sorry to say I don't have an update on this one as of yet. I'll go ahead and forward your comment to our team in support of its attention. I apologize for the inconvenience, and thanks for your patience.

  • ugaftaugafta
    Community Member

    @paul.m_1p I am eagerly waiting for this feature to be fixed s o o n :'(

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @ugafta:

    I completely understand, and hopefully we can get this sorted out soon. Please keep an eye out for updates!

    Jack

  • ugaftaugafta
    Community Member

    @Jack.P_1P can you push the issue, please? Still no change...

  • Jack.P_1PJack.P_1P

    Team Member

    Hi @ugafta:

    We're actively working on this, and hope to have a fix available in an upcoming release. While I can't speak to when specifically it will be available, the beta version of 1Password in the browser will have it before the stable version does, so if you're not already on the beta releases, switching to them would be your best bet. Use 1Password beta releases

    Jack

  • ugaftaugafta
    Community Member

    Hi @Jack.P_1P
    8 months later and still not resolved 😪

  • Joy_1PJoy_1P

    Team Member

    Hey @ugafta, our developers released a fix for this a couple of months ago. Can you make sure that you have the beta extension and then test things out on the site?

  • ugaftaugafta
    Community Member

    Hey @Joy_1P, I still get only v2.3.7 as Safari extension. There is no beta version of the 1Password extension for the Safari browser.

    I tried the beta extension for Chrome and it works fine 😃

    Is there already an ETA for the next stable version of the 1Password extension for the Safari browser??

  • Joy_1PJoy_1P

    Team Member

    @ugafta I don't have an ETA for that but it should be coming up. Today is a holiday for most employees but tomorrow when everyone is in, I'll reach out to the devs to see if I can get any insight.

  • ugaftaugafta
    Community Member

    Hi @Joy_1P.
    Have you been able to retrieve the information?

  • Joy_1PJoy_1P

    Team Member

    @ugafta I chatted with the developers and while there is not a hard date set, it does look like the next stable release of 1Password in Safari will happen in a few weeks. Sorry that I do not have any further details, but I do hope that helps.

  • ugaftaugafta
    Community Member

    @Joy_1P the current update 2.3.8 did not fix the problem, so will there be another one soon?

  • Joy_1PJoy_1P

    Team Member

    @ugafta The fix should be available in Safari once 2.4.0 stable is released. I don't have a date on that, but it is coming in the future. Thanks for checking in about this.

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