gmx.net and web.de 2FA

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blaxxz
blaxxz
Community Member
in 1Password in the Browser

Hey,

Entering the 2FA code no longer works correctly on both sides.

1P does not fill in the first number.

Can you have a look at this, please?

1Password Version: Not Provided
Extension Version: 2.1.4 - FF
OS Version: Not Provided

Comments

  • ag_ana
    ag_ana
    1Password Alumni
    Options

    @blaxxz:

    We will be happy to take a look. Please email us the page details for both 2FA pages:

    1. Get to the page where 1Password does not fill the 2FA codes anymore.
    2. Right-click the 1Password extension icon on the top right corner of your browser and select "Help" -> "Collect Page Structure".
    3. A file will be downloaded in your browser. That is the file you can email us along side a description and a screenshot of the webpage showing the issue with 1Password.

    You can email all the information to support+x@1password.com.

    After you have sent the email, please post the ticket number you received so we can locate your message and connect it with this forum discussion.

    Looking forward to your message!

  • blaxxz
    blaxxz
    Community Member
    Options

    Thank you for your Answer.

    I see that the Team is already on it:
    https://1password.community/discussion/125453/follow-up-2fa-on-gmx-net-and-web-de

This discussion has been closed.